PD IS0/IECTR 20000-17:2024 BSlStandardsPublication Information technology Service management Part 17: Scenarios for the practical application of service managementsystemsbasedonIS0/IEc20000-1:2018 bsi. PUBLISHEDDOCUMENT PDIS0/IECTR20000-17:2024 National foreword ThisPublished DocumentistheUKimplementationof IS0/IECTR20000-17:2024. TheUKparticipation in itspreparationwas entrustedtoTechnical CommitteeIST/60/2,ITServiceManagement. A list of organizations represented on this committee can be obtained on request to its committee manager. Contractualand legalconsiderations This publicationhasbeenprepared in goodfaith,howeverno representation,warranty,assuranceor undertaking (express or implied)isor will bemade,andnoresponsibilityorliabilityisorwill be accepted by Bsl in relation to the adequacy,accuracy,completeness or Thispublicationis providedasis,andistobeusedatthe recipient's own risk. Therecipient is advised to consider seeking professional guidance with respectto its use of this publication. This publication is not intended to constitute a contract.Users are responsibleforitscorrectapplication. This publication is not to be regarded as a British Standard. TheBritishStandards Institution2024 PublishedbyBSIStandardsLimited2024 ISBN9780539285857 ICS03.080.99;35.020;35.020 Compliance with a Published Document cannot confer immunity from legal obligations. This Published Document was published under the authority of the StandardsPolicyandStrategyCommitteeon31October2024. Amendments/corrigenda issued since publication Date Text affected PDIS0/IECTR20000-17:2024 IEC Technical ISO Report ISO/IECTR 20000-17 First edition Information technology Service 2024-10 management - Part 17: Scenarios for the practical application of service management systems based 0nIS0/IEC20000-1:2018 Technologies de I'information-Gestion desservices- Partie17:Scenarios pour I'application pratique des systemes de gestion des services sur la base de I'ls0/IEc 20000-1:2018 Reference number ISO/IECTR20000-17:2024(en) ?ISO/IEC2024